The University is the ‘data controller’ as defined by the Data Protection Act 1998. Personal information will only be collected and/or processed by the University in accordance with the Act.
In this policy ‘Site’ means the Power Networks Demonstration Centre website at www.pndc.co.uk
Information that we collect from you
We collect information about you:
- when you provide us with your personal details (such as your name, contact details, email address, etc) by registering with us or submitting an enquiry via the Site
- when you respond to surveys which we ask you to complete for research purposes
- from your usage of the Site and any other information you post on the site or send to us via email or other means
IP Addresses and Cookies
Information is gathered from clients via the methods outlined below:
1. Log Files
The PNDC’s web hosting provider tracks requests made of it to centrally held log files. Log files can contain any or all of the following types of data:
- date and time of connection
- identification of the file(s) requested
- whether the request was successful
- size (in bytes) sent in response
- referring page (where the client came from), as supplied by the client browser
- software used to access the server, as supplied by the client browser
Information gathered is used for server system administration, identifying broken links, and for producing usage statistics. Logged information may be kept indefinitely. Log files do not contain any personal information.
The University of Strathclyde also uses the following log reporting services on its website to measure and analyse visitor information.
Analytics service from Google (www.google.com/analytics/)
Examples of data collected automatically from all users include:
- the Internet protocol (IP) address
- computer and connection information such as browser type and version, operating system, and platform
- Uniform Resource Locator (URL) click stream data, including date and time, and content viewed or searched for on the Site
The University also generates statistics on which operating systems are in use on PCs across campus
How we use your information
We use your information to:
- enable us to supply you with the goods, services and information which you have requested
- ensure that content from the Site is presented in the most effective manner for you and for your computer
- analyse the information we collect so that we can administer, support and improve and develop the Site
- provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes
- notify you about changes to our service
We may use and analyse the information we collect so that we can manage and improve the services on the website. Demographic and statistical information about user behaviour may be collected and used to analyse the popularity and effectiveness of the website. Any disclosure of this information will be in anonymised form and will not identify individual users.
Disclosure of your information
Authorised personnel within the University will be able to access the information you provide to us. We may also disclose your information to authorised third parties, acting on behalf of the University, for the purposes set out in the policy or for purposes approved by you.
Unless required or permitted to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
You have the right to access the personal data which the University holds about you. The University charges a £10 fee to process such a request. Please see http://www.strath.ac.uk/dataprotection/accessingyourpersonaldata/ or contact firstname.lastname@example.org
For further information on your rights under the Data Protection Act please see www.strath.ac.uk/dataprotection/dataprotection-rightsofindividuals/
The University corporate website has been built with accessibility in mind using a content management system. This pages offers support in navigating the site and increasing the text size. It also directs you to support for customising your view of the website and introduces tools which can enhance your web experience.
Navigating the PNDC website
Finding your place in the site
The main horizontal navigation bar at the top of each page shows each section of the site. There is also a ‘breadcrumb’ trail below the main horizontal navigation bar that provides a hierarchy of links from the current page back to the home page.
Returning to the homepage
When you want to return to the home page, you can click on the ‘home’ link on the ’breadcrumb’ trail or on the PNDC logo.
Displaying the website to suit your preferences
Increasing the size of the page and text
To increase the size of the page and the font press Ctrl and +
To decrease the size of the page and the font size press Ctrl and –
Customising your display – My web my way
The BBC has developed a site My web my way which provides series of How To guides packed with information, step by step instructions and video guides. These have been developed to cover a diverse range of user requirements and preferences across a wide range of browsers and platforms (Windows, Mac, Linux).
Welcome to the University information on equalities and physical access. Here you will find useful information that will enable you to plan your access around the campus and find out about particular support available to meet your needs.
Information on physical access to University buildings and how to report issues.
The University launched its DisabledGo webpages on 3rd December 2012.
The DisabledGo website provides detailed information about accessing different University buildings. The information on this website enables you to plan ahead and ensure your accessible needs are met when planning route, identifying access to and within buildings, toilet facilities and car parking facilities.
Issues with Physical Access on campus
If you experience an issue with physical access anywhere on campus, please email: email@example.com where a member of Estates staff will be able to help.
Equality and Diversity
The University of Strathclyde is committed to achieving and promoting equality of opportunity in its learning, teaching, research and working environments, and to ensuring these environments support positive relations between people, and a culture of respect. As a provider of employment and education, we value the diversity of our staff and students and are committed to encouraging everyone to realise their full potential.
If you feel you have good practice to share or feel you have been treated unfairly please contact the Equality and Diversity Office:
Room 439A, Graham Hills Building, 50 George Street, Glasgow, G1 1QE
Telephone: +44 (0)141 548 2811
Support for visitors
Visitors should make contact with the PNDC or individual staff member they intend to visit to discuss any individual support needs.
Please contact PNDC on the telephone number below.
Telephone: 01236 617161
Support for staff
The University Occupational Health Service works with the Human Resources Office to ensure that any reasonable adjustment and support needs for staff with disabilities are met.
Contact details for the Occupational Health team:
Room GH820 Graham Hills Building, 50 George Street, Glasgow G1 1QE
Telephone: 0141 548 2726
Fax: 0141 548 4705
Support for students
The Disability Service coordinates support for students who declare a disability or have specific learning difficulty. We encourage all prospective students to come and meet us, explore our campus and facilities and discuss individual support needs.
Contact details for the Disability Service:
Room 4.41, Level 4, Graham Hills Building, 50 George Street, Glasgow G1 1QE
Telephone: 0141 548 3402
Minicom: 0141 548 4739
Fax: 0141 548 2414
The Freedom of Information (Scotland) Act 2002 gives people the right to access information held by the University of Strathclyde.
- The Act gives people the right to ask for information
- It requires the university to produce a Publication Scheme
- It encourages good records management practice.
The Environmental Information Regulations (2004) relate to the release of environmental information.
The Data Protection Act gives people rights to access information held about themselves.
The University’s Information Governance Unit is responsible for ensuring the University adheres to its responsibilities under the Act.
The Information Governance Unit can be contacted at:
Information Governance Unit,
University of Strathclyde,
16 Richmond Street,